Android icon with an exclamation mark on the phone. A lying Android appeared with an exclamation mark. What to do? Extracting information from a broken Android

What to do if Android lies with an exclamation point? In the article, we will consider the main causes of device malfunction and ways to solve it.

First version operating system Android appeared in 2008. The presence of a large number of functions, ease of use and low price compared to analogues made it accessible to a wide range of users. It is not surprising that issues related to the long and uninterrupted operation of devices with this operating system are very relevant.

An android icon with an exclamation point on the screen indicates a malfunction in the device software. It can be associated either with the installation of an unlicensed program, or with a virus infection.

Photo: Android lies with an exclamation mark

Usually, a user may encounter such a problem when turning on (rebooting) a smartphone or tablet. If this happened to you, what can you do?

The first thing that is offered in such cases is. To do this, you need to turn off the device, if necessary, recharge it to 100% and turn it on in the menu for developers. Since the key combination depends on the smartphone or tablet model, we recommend that you refer to the instructions. In the standard case, this can be done by simultaneously holding the power, volume down and (or) Home buttons.

In some cases, the smartphone after this action can restore the factory settings automatically, but sometimes it needs to be done manually. Remember that in this state only the buttons work (you will not be able to use the sensor). To move up and down through the menu items, you will have to use the volume keys. In the list, you need to select the “Wipe data / Factory reset” position with the power button or Home button, which means “delete data / reset settings” and confirm your choice in the next window that opens.

The main downside to this action is to remove everything from your device that is not factory settings. And these are contacts, messages, photos, audio and video recordings, and programs you have installed. Therefore, if you do not want the safety of your data to depend entirely on one electronic device, make backup copies in advance.

If you are not sure that you can handle this task on your own, it is better to contact a specialist, because any mistake can lead to disastrous consequences.

If the "USB debugging" function is enabled in the android settings, you can reflash the device,.

We unpack the already downloaded folder with the program on drive C. Check for the downloaded drivers for your smartphone and install if they are not. Turn off the device, use the key combination to enter it into the firmware mode and use the cord to connect it to the computer. Then follow the instructions of the program.

If you did not connect the ability to debug your smartphone via USB cable, consider another option to reinstall the software using the device itself and a flash drive. To do this, you will have to return to the menu described earlier by selecting the option to restore using SD.

In both cases, at the end, you will have to reset the system to the original settings again.

Let's summarize: Android lies with an exclamation mark - this is not an easy problem, but it can be solved. If you don't want to deal with it often, be careful what you download to your device. Be sure to install .

You can fix the problem either on your own or with the help of a specialist by resetting the settings or reinstalling the software.

Dear readers! If you have any questions or comments on the topic of the article, please leave them below.

The green android robot no longer greets you when you turn it on, but is accompanied by an exclamation mark.
So, if you observe this picture - the android lies with an exclamation mark, then you can be congratulated, you have made your first unsuccessful experiment on interfering with the software of your device. What is it, and most importantly, what to do with it and how to restore the viability of the device? The search for answers to these questions must begin, first of all, with finding out the reason that led to this condition.
If you installed a program incorrect for android, then after rebooting it will definitely please you with an image with an exclamation point. There is only one way out - to do a hard reset by selecting Wipe data / factory reset in the engineering menu.

The entrance to the engineering menu, if your android \"lies\" is different on different smartphones on android, but the combination of home, power and volume down keys is recognized as standard. On devices with touch button home is usually a combination of the power and volume down keys. The key combination suitable for your device must be pressed with your fingers and held until the service menu appears on the screen.

After the appearance of the inscriptions, you must select the appropriate item by moving up and down using the volume rockers. After selecting this item, several lines will appear on the device screen, asking if you agree to delete all data from your device. After selecting the line yes will happen complete cleaning device memory. The next step is to automatically select the rebootsystemnow item, which means rebooting the system, if the device does not reboot. If after these operations your device has restored its working capacity, then we can congratulate you. The only negative this method is the loss of all information - including contacts, sms, photos and downloaded applications.

However, if you have regularly synchronized your phone with Google and remember your username and password from account, then your losses will be negligible.
If the above method did not help, then a complete replacement of the software is required. There are two ways - the first is flashing the device using a usb cable and a computer, but it will only help you if the “usb debugging” function has been enabled in the device settings. The second way is to update the software using a flash card through the engineering menu. Both methods are very risky and at the slightest violation of the instructions will lead to the complete death of the device. At this stage, it is worth considering whether to try to restore the device on your own or trust professionals.

If you still decide to flash an android with an exclamation mark yourself, then you should carefully study all the information provided on the Internet on this issue. Certain types of android devices have significant differences and features regarding the change of software. Briefly and generally describe this process, it looks like this - you find the firmware file on the network, download it, along the way studying the reviews about this version and installation information. After that, you decide on the method for carrying out the android recovery procedure with an exclamation mark.

If you chose the method using a usb cable, then unpack the firmware files to the root directory of drive C on the computer, install drivers for your smartphone if necessary, turn off the phone, use the key combination (usually use the combination power + volume up) enter the phone into firmware mode, connect via the USB cable of the device and follow the further instructions of the program. At the end of the process, be sure to hard reset the device to default settings using the recovery menu.

If you decide to resort to the second method and restore the software using the device itself and a flash card, then the steps are as follows - upload the firmware file to the root directory, insert the flash card into the phone and start it in recovery mode. After the engineering menu appears, select the restore item using SD and wait. After the end, it is also necessary to reset the parameters of the android device.

Now let's figure out why your Android phone does not load beyond the logo (does not turn on after the splash screen of the manufacturer or robot). Further in the text: first about the reasons and then decoding what to do in this or that case.

This article is suitable for all brands that produce phones on Android 10/9/8/7: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.

Attention! You can ask your question to a specialist at the end of the article.

If we divide all the reasons why your Android phone hangs on the logo splash screen and does not load further, then this one will

• errors in software(it is possible to eliminate it yourself);
• problems with hardware (only in the service center).

Causes of failure and why it turns on but does not boot

⭐️⭐️⭐️⭐️⭐️ If Android does not boot on the phone or tablet when turned on, or the Android smartphone starts but does not go beyond the logo splash screen, then the reasons for this may be as follows:

• Errors in device firmware. These include installing an unsuitable or corrupted build, out of order firmware, power failure, and other factors.
• Out of memory. The system may not start or due to lack of memory. Deleting unnecessary data can also be a solution.
• Memory card incompatibility. If the smartphone turns on, but does not boot to the end, try removing the memory card and try restarting the system.
• Hardware problems that occur after being hit, dropped, exposed to liquid, exposed to extreme temperatures.
• Damage to the power button or its cable, which "closes" the phone and it goes into a cyclic reboot, loading up to the logo and then in a circle. We encounter this from time to time and can only be diagnosed at a service center.

Before trying to troubleshoot Android, you need to understand why the system does not boot.

Recovery

If the phone shows that the charge is on, then the causes of the problem should be looked for in the Launcher Android. If the device vibrates or the screen flickers, then there is a possibility that the screen is damaged.

If you have determined that the problem is software in nature (for example, the problem arose after a firmware update), then a simple reboot will not help here. You need to reset the system through Recovery Mode or reflash the device. Let's see what to do:

1. While holding the power button and the volume down key (there may be other combinations, look for your model), go to Recovery Mode. If the phone, then the problems are at a deeper level, so you need to contact service center.
2. Perform a factory reset by selecting "Wipe data factory".
3. Select "Reset" to reboot the device.

When the user's personal data and settings are deleted. If this method does not help, perform a flashing. To do this, upload the file with the appropriate firmware to the root of the memory card, insert the drive into the phone and select the "Install zip from sdcard" option in Recovery Mode.

Increase

You can deal with a software failure yourself, but how to fix hardware problems? The most reasonable option is to contact the service center for diagnostics and repair.

Extracting information from a broken Android

Even if the problem can be solved without financial investments, by ordinary flashing, users experience important question- how to save the data that is stored in the phone's memory. There are no problems with the memory card: you just need to pull it out of the device. But how to save data from internal storage? For example, pull contacts.

If you did backup system, or at least, then it will be very easy to get contacts. You just need to go to the "Contacts" application on the Google website to see full list synced contacts. If you want to transfer them to another device, it will be enough to add a Google account to it.

In this case, put on charge for a couple of hours. Then, hold the button off for 15 seconds (or press reset). Wait 15 minutes for the tablet body to cool down ( back cover may get warm while charging). Now try to turn on (3-5 sec button on) and wait 2 minutes.

Please accept my condolences, because if you are reading this article, then your Android tablet has stopped turning on. The reasons can be "iron" and "software". The first reason is the physical inability to turn on due to damage to the battery, board, cables. The second is that someone screwed up the OS on the tablet, and due to the fact that it got crooked after, or some freshly installed program turned out to be extremely incompetent, the device cannot “start up”.

Tablet won't turn on at all

1. Remember the last time you charged your electronic friend. One of the most common reasons is a tablet fully discharged. In this case, even if you put it on charge, it should take some time (sometimes up to 10 minutes) when the tablet has enough power to turn it on. Sit next to the patient, and with a break of one minute, hold down the power button for a long time until the screen lights up. And yes, you must be sure that Charger working. If there are no changes, check on another device if the charger works, or change it. If you are interested, then you need another article.

2. Remember, maybe you gave a tablet to a child? Perhaps the baby slammed the screen against the corner of the crib with all his might, and damaged the display. In this case, the tablet itself can work, but the screen will have to be replaced. The situation is the same if the tablet s landed from a height of one and a half meters on asphalt or a tiled floor. On your own, you can do little to help him - you can only sympathize with the poor fellow. Usually, a damaged screen is indicated by visible mechanical defects, or the absence of an image when turned on (only the backlight can be seen instead, and even then not always).

3. The tablet did not fall, did not hit, but there is no image? Unlikely, but still: perhaps the video adapter has come kaput.

If your tablet still has a warranty, then it's stupid to fix it yourself. Take it to the service center and don't worry. Of course, you can download schemes on the Internet and try to fix it yourself or give it to a friend, but it’s better not to do this.

Tablet turns on only halfway

Blame it all software failure and only him. In such cases, we observe the display backlight turned on, and then an endless download (ANDROID is constantly shimmering), or we see an image with a broken green robot.

This may be due to:

1. Incorrectly installed or crookedly working games, programs, launchers.

2. Forcibly terminated system processes that ensure the stability of the operating system. This can easily happen if you “killed” the system process through some kind of task manager (or manager), or third party program"battery saver" Trust me, this happened to me once.

What can be done in such a situation?

There is a chance to "revive" the tablet by resetting its settings to factory settings. It is done with the help of Hard Reset, and it is better to google how it is done specifically for your model. Especially if you have a tablet from a Chinese manufacturer. I highly recommend that you read the instructions for hard reset on various devices. Briefly describe general principle, most likely you will need to do the same:

1. Turn off the tablet
2. We take out the memory card and SIM card (just in case)
3. Hold down the volume up key ( and for some it is a decrease!) and the power button for about 10 seconds, the time is also not the same for all tablets.
4. The tablet should vibrate
5. A menu appears. Select the item with the volume and power keys Settings. Further - format system
6. Choose reset android, the tablet will reboot
7. All data and settings that were in the device’s memory will be erased and returned to the factory settings.
8. Don't be scared if you don't succeed the first time, it mostly works out the second :)

If a this instruction didn’t help, try using the advice on hard reset from the commentator Dima in the article, you can not look for the advice itself in the comments, I added it to the article. It also helps to bring the device back to life. And how to restore the tablet after an unsuccessful firmware is written.

Just in case, an English-language video instruction on a hard reset for Acer tablet Iconia Tab A500:

If a lying Android with a red exclamation mark appears

In many, I noticed in the comments, everything ends up like in the picture, or something like that:

This is the stock recovery mode (if you are wondering what it is), and there is nothing wrong with it and you should not be afraid of it. Moreover, you can − ClockWorkMod Recovery. If you see it, it means it works, which is good. You got into it because you entered the wrong combination for a hard reset, and I warned that it is not the same for all tablets. In this situation, you can press and hold the power button until the tablet turns off and try again, or just wait 5 minutes until it turns itself off and repeat the process. Try again, in extreme cases, you can just reflash.

fastboot mode

Still sometimes, when trying to find the right combination, users get into fastboot mode. In such a situation, we observe the lying “Android” with an open belly / belly, but without an exclamation point. An example of such a menu for Nexus 7 (2013) in the photo:

If you got here, then use the volume buttons to select the item Restart bootloader and press the power button to confirm your selection. Perhaps this will help you load a tablet that has not been turned on before.

In general, it is useless to advise something specific here, since each model has its own pens. For some tablet models, you just need to press the Home button if a lying Android with an open belly appears - and a menu will appear in which you can choose to reset the settings. And for some - simultaneously press the increase and decrease the volume. And wait.

It happens that when you turn on your smartphone or tablet, a sad picture appears: a green Android with an exclamation mark, which is displayed directly from its “belly”.

What is the problem?

If this happens, then it is definitely software problem. Normal failure of the operating system. Of course, in most cases, it was you who had a hand in this.
But this is a fairly popular and common problem, you should not worry, now we will try to solve everything on our own without any workshops and certified service centers.

How to fix

In fact, there are already two simple ways solutions to this problem.
The first way is that you need to go into Recovery (a special mode for entering the bootloader, analogous to BIOS). To do this, turn off the device, and then hold down the Vol (-) and Power (power button) keys. In some cases, the combination may be different, for example, Vol(+)+Power, Vol(-)+Home+Power, Vol(+)+Home+Power and so on.

As soon as you enter recovery mode(recovery), then you need to select the Wipe data / factory reset item, but you need exactly factory reset, that is, reset to factory settings. If you do specifically wipe data, then everything will be deleted.

The second way is to flash a smartphone or tablet. It is more difficult, because here you will have to look for both the firmware and the flashing utility, unless, of course, you flash it through Recovery. You can even use the stock (standard) Recovery for the firmware, if you have official firmware for sd card.

Nothing works

If you are unable to cope with the problem of displaying an exclamation mark when you turn it on, then you can ask for free help on the RuleSmart forum, in the Android first aid section. They will help you there, specialists answer every day and everyone, but describe the problem in detail, as well as in a respectful tone, we hope you don’t need to explain here?