What to do if the laptop freezes completely. The laptop freezes and freezes. Reasons and what to do. Check the system for weak points

Sooner or later, every user encounters the problem of laptop slowdown. If your computer freezes and stops responding to commands, what should you do and how can you improve performance?

Why does my laptop freeze?

The reasons for freezing can be completely different due to the versatility of the device. List of the most common factors:

• overheating of hardware components;
• unnecessary utilities in startup;
• simultaneous operation of two conflicting programs (for example, antiviruses);
• incorrect operation of drivers, as well as their absence;
• system registry overload;
• the action of malware;
• hard drive fragmentation;
• failure in the PC system.

Sometimes the problem is a lack of system resources to run complex programs or games. If the laptop model is outdated, replace the device or its components (video card, HDD, RAM).

Laptop frozen - what to do?

Troubleshooting instructions go from the simplest to the most complex methods (no need to reinstall the OS if the problem is solved by rebooting the PC).

1. Restart your computer

If you hardly turn off your laptop, putting it in sleep mode during rare breaks, the RAM will gradually become clogged. Although RAM automatically cleans out old cells to make room for new tasks, over time the system still becomes overloaded with old information. To speed up your device, simply turn it off and turn it on again - the RAM will be completely cleared.

This method is also suitable for eliminating minor system software failures.

2. Check the registry status

When you install new programs, data about them is automatically written to the registry. After uninstallation, parts of these utilities will remain on the system - folders, extension data, temporary files. All this clogs the registry and leads to freezes.

It is better for non-professionals not to clean the registry manually - you may not remember which important parameter you deleted. Take advantage CCleaner program- it does an excellent job of cleaning the registry and optimizing PC performance.

3. Defragment hard drive partitions

After installing and uninstalling programs or editing documents, their clear location on the optical disk, which slows down the response time to user actions. This condition is called increased fragmentation hard drive. Defragmentation of the drive is automated (if desired, set a convenient time and frequency for the procedure), but you can additionally perform it manually.

If your laptop freezes on Windows 7, 8, 10, do the following:

4. Optimize startup.

Some installed programs by default take effect in background, slowing down startup and wasting system resources. If there are few of these programs, you may not notice the slowdown, but a large number of utilities in autorun significantly slows down the work. Remove unused software if your laptop freezes and doesn't respond to commands.

5. Remove unnecessary software

Check to see if you have more than one installed on your PC. antivirus utilities and optimization programs. They can conflict with each other, causing a significant system freeze. Remove unnecessary things, thereby speeding up performance.

6. Check your laptop for viruses

Prevent malware from appearing on your PC. Malicious utilities can cause more serious damage to your security than just causing a freeze. If a threat does arise, scan your laptop after downloading one of the popular antiviruses. Check periodically for antivirus updates. The system firewall cannot always cope with constantly updated Trojans and worms, so you shouldn’t really rely on it to work.

7. Update device drivers

Go to Device Manager and view the list of drivers. If opposite any of them there is a yellow Exclamation point, this means the device is not working correctly. You need to either install the driver again, or simply update it - double-click on its name and click the corresponding button. If you have a driver disk for your laptop, insert it into the drive and designate it as a place to look for drivers. If there is no disk, search for it manually on the Internet by name or ID, or turn on automatic search.

8. Do not allow the device to overheat.

If you frequently work with your laptop on your lap or on any soft, uneven surface, the ventilation holes may be blocked, causing the hardware to overheat. Use special cooler pads that support the proper operation of the cooling system, and regularly check the inside of the laptop for dust. It would be a good idea to periodically change the thermal paste and prevent it from drying out completely.

9. Check the system for “weak points”

It is not necessary to open the laptop and check the condition of the motherboard by eye, especially if you do not understand this. There are plenty of diagnostic utilities available - install one of them and check if everything is ok with the software or hardware. If problems are detected, or the laptop freezes or does not respond to anything, fix the problem yourself or contact a service center.

Deadly, Windows 7 stops responding to any commands, it’s even impossible to open the task manager? Such problems appear quite rarely. It must be said that a computer is a rather complex system, and its performance depends on a huge number of factors. The article will discuss the main ones. After reading, you will learn to deal with most of the problems that lead to “freezes” on your own.

Viruses

The first answer to the question of why the computer freezes is the simplest and most common. It is quite possible that uninvited guests have settled on your computer and are well camouflaged. Typically, viruses not only threaten the security of the system, but also significantly load computer resources. Sometimes this load leads to

Everyone knows how to deal with such a scourge. It is enough to simply install any antivirus program, update its databases to the latest ones and run a complete one. It didn’t help - call and check the processes to see if there are any suspicious ones. It would also be a good idea to look into startup by entering the name of the utility “msconfig” in the “Run” window.

However, if the computer freezes dead after turning on, it will not be possible to install new software, much less check the PC. In this case, use any antivirus distribution that can create bootable USB flash drive or CD.

Overheat

Releasing every new model devices, manufacturers are trying to make it more sophisticated than the previous one. And this requires more power. The latter, in turn. increases heat generation. For some time standard system cooling does its job, but after a while its effectiveness decreases - as a result, the computer freezes tightly. What to do if such a disaster happens?

Dust, which cannot be removed, clogs into radiators and interferes with air circulation. As dust settles on the cooler, it slows down the rotation speed of the propeller. Previously, such problems led to device failure. Today, fortunately, computers have become smarter; there will be no endless or video card. Modern devices have the ability to exchange data with motherboard, assigning her responsibilities for temperature control. As soon as the values ​​reach a critical point, the controller first tries to unscrew the cooler screw, but if this does not help, the system slows down the device, reducing the voltage. Soon the computer freezes completely.

To prevent such troubles from happening, remember a few simple rules:

Very often, because of this problem, the computer freezes in games or other graphic applications. To check how hot your computer components are, you can download a program. Fortunately, there are a huge number of similar ones on the Internet.

RAM problems

RAM is the most important element of a computer, which has a very large impact on its performance. Normal operation of RAM depends on compatibility with the motherboard, BIOS, and other installed memory sticks. A minor glitch, the smallest manufacturing defect - and the computer freezes tightly when turned on, not wanting to work even at low performance.

If you are going to increase or change the RAM, fully study its characteristics, go to the website of its manufacturer and manufacturer in advance motherboard, learn what speeds are supported, what testing has been done, and whether it's recommended to use the devices together.

If the computer freezes before changing the configuration, you can check whether the RAM is faulty, using Windows 7. Just click on the “Start” button and type “memory checker” in the search box. During the procedure, the program will display all errors if any were found. There is only one recommendation: if there are errors, change the memory.

HDD instability

A hard drive is a device on which absolutely all data (both user and system) is stored. Accordingly, Windows accesses it all the time, reading and writing does not stop for a minute. This means that system performance directly depends on the speed of this component. Over time, “broken” clusters and unreadable areas may appear on it, which will lead to system failures. Often, because of this problem, the computer freezes on the Internet, because while surfing the browser constantly records and deletes many small files.

Repairing a broken HDD

If the HDD is worn out, you need to check it with special software tools that will find all damaged sectors and mark them as non-working. The OS will stop using “bads” and stop freezing. To check, run command line by entering the name of the program in the “Run” window - “cmd”. In it, run the command “chkdsk [drive letter]: /f /r” for each partition.

Experienced users can determine the status of the HDD by the sound of its operation. If it starts clicking or whistling, the equipment is most likely faulty and needs to be replaced. Be vigilant, often if HDD started to “crumble”, it will soon fail, and it is very difficult to recover data from such a device. Also, if the computer freezes after turning on, there is a high probability of wear on the hard drive.

Incorrect BIOS setting

If the computer freezes after turning on, very often the reason for this behavior of the system is incorrect BIOS settings. Some might think that to the average user You shouldn’t even try to fix something, you need to contact a professional. But still, the computer freezes tightly - what to do if there is no way to call a specialist?

If you approach BIOS configuration with care, even a beginner can handle this procedure. Explore full information about your computer, and especially about the motherboard. Usually such data is easily found on the manufacturer’s official website. Find out which parameters are most important and what they are responsible for. When working with the utility BIOS settings Never change many parameters at once. First change a few, reboot, check the computer. Only then continue editing. A special mention should be made of the item that is in every BIOS - “Load Fail-Safe Defaults”. It brings all parameters to optimal - in the opinion of the developer.

Sometimes you can download and install a new one on the motherboard manufacturer’s website BIOS version. Never refuse such a procedure. Updates often fix critical bugs and improve stability. It is likely that after installation new version Freezes will disappear. The main thing is to read the instructions in advance.

Windows Services

The operating system runs a large number of services all the time, either enabled by default or added during operation. The system can work fine without most of them. If some service does not respond or takes up too much processor time, the computer freezes.

To see which of them are in the system and which are running, open the administration window ("Start" - "Control Panel" - "Administrative Tools") and double-click the "Services" shortcut. To obtain comprehensive information about a particular service, double-click on its name.

First of all, pay attention to those that start automatically. The loading method is indicated in the “Startup type” column. There is only one editing rule - if you do not understand the description, do not disable the component, but find out more about its operation from the Internet. Try to check the stability of the system after each individual manipulation.

Processes and programs

Each program starts its own process (sometimes even more than one), if it enters an endless loop or malfunctions, and the computer does not always freeze completely; Windows 7 still tries to independently cut off oxygen to non-responsive components. It is very easy to identify a frozen element - it usually takes up the lion's share of RAM and almost all the processor time.

Solving the problem using the task manager

You can view the list of running processes in the task manager window. Press the combination “CTRL+ALT+DEL” on your keyboard. If you are sure that some program does not carry payload, but it takes up 90-100% of CPU time, feel free to complete it (by pressing “DEL” on the keyboard or calling context menu). You can also go to the location where the program is stored from here. This will be useful if you do not understand exactly what you are interrupting.

Process verification is not always optimal solution, but this procedure can often help if the computer periodically freezes. Remember that some programs can load the processor one hundred percent during the most active phases of their work. However, a frozen utility will not stop using maximum resources, and one that performs its functions without failures will again go into passive mode after some time. Also, do not try to end the process called System Idleness. It is used to poll other programs and system resources, and the variable in it does not reflect the processor load, but just the remaining free capacity.

A laptop can freeze for many reasons. Sometimes troubleshooting is quite a difficult task, but if you do not find and fix the problem, the computer will freeze regularly, preventing you from using the device normally.

Common Causes

Before answering the question: “The laptop keeps freezing. What to do?" it is necessary to establish the reason causing this behavior. In most cases the user can handle primary diagnosis on one's own.

All reasons leading to freezing can be divided into two groups:

• software arising due to software errors or viruses;
• hardware related to malfunction or problems with computer components.

Solve the problem with software possible at home. If the laptop freezes due to hardware failure, then in most cases you will have to resort to the services of specialized service centers.

The most common problems that can cause a laptop to freeze:

1. viruses;
2. program crash;
3. insufficient free space;
4. CPU overheating;
5. problems with components;
6. errors during antivirus operation;
7. a large number of programs in startup.

Let's take a closer look at the main reasons. This will help diagnose the problem and allow you to quickly solve the problem.

Presence of malware

A variety of malware can damage or destroy important information on your hard drive. In addition, they often make changes that interfere with normal operation of the operating system. As a result, the laptop may start to slow down or freeze completely.

Users who actively use the Internet mostly suffer from malware. You can also pick up malicious programs from any media: USB flash drives, disks, and others.

You can avoid trouble with viruses by installing and updating specialized antivirus programs on time. In situations where the PC has already started to freeze, check for infection malware can be done using specialized utilities from security system manufacturers.

Video: Repairing a frozen laptop

CPU overheating

Laptop is enough compact device and all the components in it are located close to each other. Modern high-performance processors generate a large amount of heat during operation. Naturally, manufacturers try to provide sufficient cooling. However, it is not uncommon for the CPU to overheat.

Let's look at the main reasons why overheating occurs:

Dust accumulates quickly inside the case of a modern mobile PC and must be removed using a can of compressed air. Cooling system failure is less common and requires replacement. Cleaning of dirt can be done at home, but to replace the fan, radiator, etc., it is recommended to contact a service center.

Problems with RAM

Incorrect operation of RAM modules can also lead to PC freezing or other malfunctions. As a rule, defects in this component appear fairly quickly after installation. When looking for reasons why your computer is not working correctly, it is recommended to run a special utility, for example, MemTest, and run a test.

If problems are detected with the RAM module, it will need to be replaced with a new one. The user can perform this operation independently or in service center. During the warranty period, it is recommended to contact the place of purchase without trying to solve the problem yourself.

The system disk volume has decreased

During their operation, the operating system and programs create many temporary files that reduce free space by system disk. When there is no unallocated space left, applications begin to slow down.

This problem can be solved simply by deleting unnecessary programs and data as well as temporary files. This can be done using the operating room Windows systems or using special utilities such as CCleaner.

Programs crash

The software may contain errors, and users often set invalid parameters in the application configuration. These reasons can lead to the laptop starting to freeze at the most inopportune moments.

Usually, when problems arise with the software, you will see a corresponding message on the screen. To restore operation, you will have to boot Windows into " Safe Mode

"and reinstall or remove the problematic application.

1. The most common problems arise from the following software:
2. drivers;
3. system utilities;

applications to increase computer performance.

Antivirus operation

Modern antiviruses consume significant computer resources. By themselves, they extremely rarely cause the computer to freeze, but they can have a significant impact on performance. However, when, after installing the antivirus, the computer begins to freeze, you need to reboot into “Safe Mode” and disable or remove it. Then you need to check the compatibility of program versions and operating system

, reinstall and configure in accordance with the documentation. The problem should be resolved, but if this does not happen, then it is recommended to check for virus infection on your computer, disable unnecessary programs in startup. As a last resort, you should contact technical support

developer.

Device problems Problems with components can lead to the most unpredictable consequences. The computer may freeze during bootstrap

, in games or other applications.

The main problems that cause a laptop to freeze are most often associated with the following components: Diagnosing the problem yourself is usually quite difficult. It is recommended to check the temperature of the processor and video card, test for mistakes are hard disk and RAM. This can be done using specialized utilities. Some information, such as temperature central processor

can be found in the BIOS.

Many programs in Startup

A large number of applications running alongside Windows can also cause your computer to slow down or freeze completely. Often, users do not pay attention to the settings of the installation program, as a result of which completely unnecessary software ends up in autorun.

In cases where the amount of RAM is small, it is worth considering upgrading. You can increase RAM by replacing modules or, if there are free slots, by simply adding them.

What to do to keep your laptop from freezing

Prevention helps to effectively combat most problems that lead to reduced system performance. In addition, it helps to avoid unnecessary expenses for laptop repair and maintenance at a service center.

Basic preventive measures to maintain system performance:

• dust removal;
• deletion unnecessary applications;
• regularly cleaning directories with temporary files;
• disabling unnecessary autorun elements.

Cleaning your laptop from dust and checking the cooling system will not only avoid performance degradation, but also extend the life of your computer. In some cases, due to overheating, components fail and the system simply does not turn on. Cleaning should be done every few weeks.

Removing unnecessary applications and temporary files allows you to free up free space on your hard drive and thereby improve system performance.

Disabling unnecessary startup items will free up space in RAM and improve performance. You can perform these actions regularly using special utilities.

Video: What to do when your laptop hangs

Reboot methods

If any problems occur, the first step is to restart your computer. This allows the system to start from the beginning and possibly avoid errors. A reboot will also be required to launch diagnostic tools, some antivirus utilities, and enter Safe Mode.

1. Let's look at the main ways to restart a laptop running Windows:
2. program;

mechanical.

Program Most convenient way perform a reboot - software. It allows you to avoid accidental data loss and also save all changes made to Windows configuration

. Microsoft, when developing its operating system, provided many ways to manage power and reboot.

• Let's look at the main options for restarting a laptop from Windows:
• via the Start panel;
• using the task manager;

using the command line.

Via the Start panel

Via Task Manager

The task manager built into the operating system also allows you to shut down your work.

To run it it is enough:

Via command line

Team Windows string allows you to perform most of the functions available from the GUI.

First of all, it is necessary:

• open the command line using the corresponding Start menu item or pressing the Win+R combination;
• by entering cmd command in the window that appears:

Mechanical

There are times when the laptop does not turn off using software and you have to resort to mechanical actions.

The main methods of hardware shutdown of a laptop:

• using the “Power” button;
• disconnecting the battery.

Via the "Power" button

The Power button is used to turn on the computer, and you can also force the power to turn off if you hold it down for a few seconds. In this case, the laptop will lose power.

Battery disconnection

It is rare to resort to disconnecting the battery, only in cases where the computer is frozen so that it does not respond to the keyboard and holding the power button. You need to unplug the laptop and then remove the battery for a few seconds.

Most errors related to laptop freezing can be resolved by the user himself. If the reasons are hardware in nature or cannot be identified, it is recommended to contact a specialized service center.

A situation in which the laptop freezes and does not respond to pressing a single button is, unfortunately, not uncommon. Many inexperienced users do not know what to do in such a situation. In this article we will tell you what actions can and should be taken in such a situation to try to return the laptop to working condition.

Why does my laptop freeze?

There are many reasons for this problem. This could be a program failure, a driver conflict, an operating system update error, or a signal that one of the laptop components is about to fail, such as motherboard or hard drive.

In any case, there is no need to panic if your laptop freezes. The first thing you need to do is reboot it. This will allow it to reload the operating system and it is very likely that after this it will work as expected.

How to restart a laptop if it freezes?

If you remember the system unit of a regular desktop computer, then almost always it has a special reset button called Reset.

Reset button on system unit computer

If your computer freezes, pressing this button will immediately reboot it.

But there is no such button on the laptop. If only the power button.

Not everyone knows that the power button can be used to urgently reboot a laptop. More precisely, turn it off and on again. In essence, this is a reboot.

The laptop power button, which must be held pressed for about 3-5 seconds to shut down the laptop in an emergency

So, in order to do this, you need to press the power button of a frozen laptop and hold it pressed for 3-5 seconds until the laptop screen goes dark and the fan stops spinning. This action will turn off your laptop.

You can also remove the battery if you have a removable one.

Removing the battery in a laptop

Now turn it on as usual by pressing the power button once. The operating system should load.

If this does not happen, then you may need to reinstall or restore the operating system, or in the worst case, repair or replace the internal components of the laptop.