MTS personal operator number. How to call the MTS operator directly. MTS Belarus support number - landline, mobile number

Every subscriber sooner or later needs to contact their mobile operator. Most often - to obtain information on some issue. Users of MTS networks have the opportunity to call technical support around the clock and free of charge.

Any subscriber of the company can contact the support service, regardless of the current tariff plan and availability additional services and options.

In what cases may you need a hotline with an MTS operator:

1. You want to enable or disable a specific service (except for Itemized Invoice, Invoice Delivery, Data/Fax Extension).
2. Changing the tariff plan while maintaining the current number.
3. Technical support for activation of certain products.
4. Changing your phone number.
5. Lock your phone on certain time(not available on all tariff plans).
6. Receiving PIN and PUK codes.
7. Obtaining information about a specific service or service.
8. Consulting on financial issues (payment methods and rules).
9. Decoding accounts.
10. Ordering calls.
11. Operations with personal accounts.
12. Actions in case of theft or loss of the phone and much more.

Support service hours

You can ask for help at any time convenient for you; the center is open 24 hours a day.

How to contact MTS support service

Phone 0890

To contact a specialist, you need to wait for the voice greeting from the autoinformer and then successively press the keys “1” and “0” or “2” and “0”. After a short musical pause you will be connected to an operator.

If you want to receive full information about the possibilities of the service, listen to the autoinformer until the end.

It is necessary to prepare your passport data or code word in advance. Specify which phone number you would like to receive information on. In addition, we recommend that you formulate your question in advance. To avoid misunderstandings, remember that the conversation with the operator is most likely being recorded.

Assessment of the quality of service provision

If you want to evaluate the work of a specialist after talking with him, press “0”; if not, press “1”. If you have agreed to evaluate the conversation, you will receive a call from +7 800 250 0890 to conduct a survey at automatic mode. You only need to answer two questions:

1. Did you manage to solve the problem (if yes, then press “1”, if not, “0”).
2. Rate the specialist’s work on a five-point scale (type the appropriate numbers on your mobile device).

Phone 8 800 250 0890

You need to dial the free phone number 8 800 250 0890 to contact the MTS operator from your mobile device, then wait voice message and then press the “1” and “0” keys successively.

Phone +7 495 766 0166

If you are outside our country, you can contact a specialist absolutely free by calling +7 495 766 0166.

Contacting the MTS office

To see where your nearest office is:

• go to the MTS website (http://www.mts.ru);
• indicate your region of residence;
• follow the link “MTS showrooms”, which is located in the central part of the page.

The operator offers a whole range of available services:

• conclusion of an agreement for the provision of communication services;
• termination of an agreement;
• SIM card operations (replacement, restoration, blocking/unblocking);
• issuance of PIN and PUK codes;
• getting another phone number;
• ordering an invoice or detailing;
• receiving a code word;
• consultations on various communication services;
• consultations on financial issues (mobile account status, money transfers, payment by credit card);
• receiving an order from the MTS online store and much more.

As you probably already know, every self-respecting large company has free hotline for your clients or subscribers. It serves for special cases when, for example, a company client requires some qualified assistance or support in difficult times.

That's why operator cellular communication MTS also owns a special dedicated free all-Russian number for the support service of its subscribers, by which anyone, be it the owner of a SIM card of this operator or a completely third party, could call the MTS operator and solve one or another problem or problem that has arisen in front of them. But not everyone knows how to do it right call the MTS operator and call.

In fact, everything is not as simple as it might seem at first glance. There is a rather not very convenient voice menu, in which even an experienced subscriber mobile operator can easily get confused.

We offer you a proven and reliable way to communicate with a “live” consultant or MTS specialist:

• from your mobile phone or smartphone we dial short number (this number valid both for subscribers of MTS Russia, and for Ukraine, Belarus and Uzbekistan);
• after connecting to you, the voice autoinformer will begin to speak;
• listen to the informant before starting to list menu items;
• press the “2” key on your phone’s keyboard, and then immediately “0”;
• after which you should be asked to evaluate the quality of the specialist’s work, make a choice using the numbers on the keyboard “0” or “1”;
• Then you will be placed in line with the first available consultant.

If you strictly follow all the above steps, then you can very easily call the MTS operator and get through the first time.

How to call MTS from a landline phone or from roaming

• You can also call MTS from a landline phone using the toll-free number 8-800-250-08-90, where, after completing all of the above operations, you can also easily and effortlessly reach MTS.
• For corporate subscribers of the company there is a special dedicated number 8-800-250-09-90.
• For those who are abroad in roaming There is another number +7-495-766-01-66, the call to which is paid in accordance with your tariff.

If you still haven’t been able to do anything and you can’t get through to the MTS operator, then get ready and go directly to the nearest office or communication center of this company.

Subscribers often have questions related to mobile communications, which are easier to resolve in a conversation with a live person from the support service than with a soulless robot. Therefore, it is important to know how to call the MTS operator to contact support.

We call from a mobile MTS

If you put in a little effort and dig around on the official website, you can find a short code 0890 , where you can reach contact center. You won't have to pay for the call.

The algorithm of actions is as follows:

• Dial the four treasured numbers;
• Next, you can listen to the company’s new products and wait for a connection with the operator, but if there is no time for news, move on to the next point;
• To immediately declare the need for a live conversation, press 2, and then 0;
• Afterwards, the machine will ask you to rate the quality of service. Whether you agree or not is up to you, just press 0 or 1.
• Now there is nothing left to do but wait to contact the MTS operator.

The waiting time depends on the workload of the call center. If you're lucky, you'll get a response within a couple of minutes, but on peak days, be prepared to wait much longer.

To make life easier for our readers, we will share with you a couple more numbers that will lead you to a conversation with support. These contacts are intended for VIP subscribers, but any network user can call them absolutely free.

So, to make a call to the MTS operator and get through quickly, dial 08460 or 0605. The dialing algorithm will be the same as in the previous case.

Call from another number

To contact MTS support, you can also call from your phone mobile operator another network, as well as from any landline phone. For such cases there is a number 8 800 250 0890. Calls are free.

Step-by-step instruction:

• Dial the indicated numbers;
• You can wait for the voice connection, listening to announcements, or press 2 and 0;
• You will be asked to agree or refuse to evaluate the company's performance;
• Wait for the manager's response.

The long number can only be reached from alternative sources communications, only short support numbers are available to subscribers of mobile telecommunication systems.

For communication in roaming

Roaming in Russia involves servicing the same numbers as in your region, i.e. 0890 and 8 800 250 0890.

While abroad, you can contact help using the following contacts: +7 495 766 01 66 . You should definitely dial with +7. If you are an MTS client, you will not be charged for the call.

How to call from Crimea

In Crimea, the same forms of communication operate as throughout Russia: 0890 and 8800 250 0890.

If you have a Ukrainian SIM card, then you are in roaming and you should call using Ukrainian contacts, but you will have to pay for the connection. Your numbers are: +38050 508 1111 or 111.

How else can you contact

To leave a message to the support service, you can fill out the form in your personal account. There you will find an online chat with the manager.

The contact center will be able to give you advice on any issue related to mobile network. She will explain unclear information and provide support in technical matters, help connect new services and disable old ones. If your phone is lost or blocked, also contact support.

Remember that the operator strives to make the life of users as simple as possible, so you can get any information on the company’s website or in the application in your personal account. This way you won't have to hang on the line for a long time waiting for an answer.