Google play won't load. Google play market does not work on Android, what should I do? Alternative option: Installing a third-party store

Like Windows, the Android operating system allows you to install applications offline, however, most users prefer to use the Google Store, or more precisely, a special Play Market program, for these purposes. This method is not only more convenient, but also more secure than installing from an APK file, since many applications are scanned by an antivirus program before they are published.

Unfortunately, neither the Play Market nor the Android OS itself are perfect, so from time to time users have to deal with various errors, including errors in the Google Store. For some, the Play Market simply does not open, for others it cannot connect to the server, for others they complain about the impossibility of performing this or that operation.

The reasons why the Play Market does not work are largely related to problems in the system itself, but it often happens that the user himself, who voluntarily or unwittingly changed the Android system settings, is to blame for the failure of the Store. What should you do if the Google store, which was previously functioning completely normally, suddenly stopped working?

Temporary problems

Problems with the App Store may be caused by temporary interruptions in system services. This fully explains why the Play Market does not work on Android. What to do? No matter how trivial it may sound, a simple reboot of the device often helps in such cases.

Please also note that problems with the Store may be due to problems with Google servers. It’s very easy to check this; just try opening the Store in a browser or from another device.

No internet connection

Check if everything is fine with your Internet connection, if there are enough funds in your account, if the mobile traffic limit has been exhausted, if you have left the coverage area, if the signal source is a router, make sure that it distributes the Internet, and the mobile device sees the network and is connected to it.

Lost Google Store and services settings

It is possible that the problem is related to a failure in the settings of the Store itself or Google services. Eliminate this option. Go to the application management section and, having found the Play Market there, clear its cache. If this is not enough, also click the “Erase data” button.

These actions will delete temporary files, reset Play Market settings to default values ​​and, if the problem lies here, restore its operation. Similar steps must be repeated for the Google Play Services application. Just keep in mind that after the reset you will have to log in again.

Problematic updates

If the Play Market on Android does not start after an update, it is possible that the source of the problem was bugs in the update package. Try uninstalling the update or rolling back to a previous version of the application, if possible. For these purposes, it is good to have some kind of application backup program on your device, for example, SYNCit HD.

Download Manager or Google Accounts disabled

The Android operating system has a service application called Download Manager. It is believed that for the Play Market to work correctly, it must be running. Go to application management, go to the "All" tab, find the "Download Manager" application and make sure that it is working. If the Manager is not active, enable it.

At the same time, we recommend that you find the Google Accounts application and also make sure that it is also active. If this application is disabled, the Play Market will not open, and even if it opens, it will most likely not work correctly.

Google Account Access Errors

The reason why you cannot access the Playlist Market may be an error in accessing your Google account. You can solve this problem by deleting your Google account and connecting to it again.

Since deleting an account may result in the loss of user information, you should back up your important data before performing the operation.

Presence of incompatible applications on the device

Some third-party applications, in particular Freedom, can block access to Google services and thereby disrupt the operation of the Play Market. If you're using Freedom or another similar app and you suspect it's causing problems with the Google Store, uninstall it. You need to remove such programs correctly, namely, you must first stop the application and only then press the delete button. Sometimes the running VPN service interferes with the normal operation of the Market. Try to stop it temporarily.

HOSTS file changed

A number of third-party applications, such as Freedom, for example, can change the system HOSTS file, which is responsible for settings for connecting to remote hosts. There is a possibility that some third-party program has written its data into this file, which is preventing a normal connection to Google servers. Therefore, after completely uninstalling questionable applications, you should check the HOSTS file.

To access it, you must have root rights. Let's assume you have them. Go to file manager to location /system/etс, open the specified file with any text editor and delete all contents from it except the line 127.0.0.1 localhost. Save the file, restart your device and check the Play Market.

Store files are corrupted

Another reason why the Play Market does not start may be a violation of the integrity of its files. Such damage could occur after a virus attack or user manipulation of Store files. In this case, you need to try reinstalling the Play Market. Uninstall the application in the standard way, clean the system with CCleaner or another cleaner, then download the Market installation APK file from a trusted source and install it in any way convenient for you.

The settings are set to the wrong time

Now let’s consider a situation where the Play Market does not work via Wi-Fi or mobile Internet and writes “No connection,” although it is known for sure that everything is fine with the Internet connection on the device. The most likely cause of this problem is an incorrect time in the settings. Go to the date and time section and check the boxes next to the “Network time zone” and “Network date and time” options. After this, the date and time will be synchronized automatically.

Reset your device to factory settings

Resetting to factory settings or Hard Reset is a tough method, which should be resorted to only when other methods have not brought results. Before resetting, it is imperative to create backup copies of your personal data, as well as the necessary applications, because they will all be deleted. You can start the full reset procedure either from the “Recovery and reset” section or from the Recovery menu (recovery mode).

Flashing

This is perhaps the most radical way to restore the Market. There have been cases where the Google Store, as well as other applications, services, and the Android operating system itself continued to work incorrectly even after a factory reset. In this case, you can resort to reflashing as a last resort.

Brief summary

So, we have given the main reasons why the Play Market often does not open on Android and indicated what to do in most of the described cases. However, you need to understand that there are problems, so to speak, of a private nature that users of mobile devices with custom firmware have to face. The same should be said about the owners of Chinese mobile phones, whose firmware does not use Google services in principle. Errors in the operation of the Play Market, for example, after installing it on a Meizu smartphone, may be caused by other reasons, which must be considered in the context of the characteristics of the mobile device and its software environment.

Like any other application, Google Play is not protected from malfunctions. It may not open, fail to load content, freeze, or crash with an error. All this happens infrequently, but if it does happen, you need to know how to quickly fix the problem. Depending on the situation, solutions may vary. Let's start with the simplest thing.

1. Make sure the problem is on the user's side

The first thing to do if you have problems with Google Play is to check the service on other devices. You can launch the store in a browser on your PC or ask someone close to you to open the application on their smartphone.

If the problem occurs not only on your gadget, then there is no need to do anything. Most likely, some kind of failure occurred on the side, and it will soon be fixed. If the store does not open or is not working correctly only for you, you need to perform one or more actions from the list below.

2. Force close Google Play

In many cases, simply restarting the application helps. You can close it in the list of active processes or through the “Applications” settings section. There, in the search, you need to find “Google Play Store” and click “Stop” or “Close”.

3. Restart Wi-Fi

It is possible that the problem lies in the network connection. To exclude this option, you should try restarting on your smartphone, and also check for problems when connecting to the mobile operator’s network.

If your smartphone does not connect to the Internet at all, but still shows a stable Wi-Fi connection, you should restart your home phone.

4. Turn on airplane mode

Often, Google Play can be directed in the right direction by simply switching to airplane mode and exiting it after a few minutes. Surprisingly, this really helps, especially if the app store has frozen during some loading.

You can launch airplane or airplane mode from the system or settings in the “Wireless Networks” section.

5. Reboot your smartphone

If problems arise in the operation of Android applications, a simple reboot of the smartphone will never be superfluous. Difficulties with Google Play are no exception.

6. Delete cache and Google Play data

Quite often, the problem lies in the accumulation of irrelevant and temporary data from the Google Play application. To get rid of them. you need to open “Applications” in the smartphone settings, go to Google Play and there, in the “Memory” section, select reset and cleanup.

It is worth considering that if you delete application data, you will need to log in again the next time you open Google Play. If this does not help, perform the same cleaning of the Google Play Services application.

7. Check your date and time settings

Problems with date and time synchronization may be the cause of app store malfunctions. You can check the influence of this factor by simply enabling or disabling the use of network time. This can be done through the system settings in the “Date and Time” section.

8. Uninstall Google Play updates

You cannot delete the Google Play application itself in the standard way, but you can get rid of the updates downloaded for it. This will allow you to roll back to an older version of the program, which may be more efficient.

You can remove updates through the “Applications” settings section, where you need to select “Google Play Store” and click “Delete updates”. Depending on the system, this button may be either visible or hidden in an additional menu in the upper right corner.

9. Update Google Play manually

If all the methods listed above did not allow you to revive the application store, then you should try installing a more recent or even the same version of Google Play manually. In both cases, the application will simply update the current version.

To manually update, you will need to download the Google Play APK file and install it from the smartphone’s memory. In the settings you will need to allow the installation of unknown applications, which the system will ask you about automatically.

10. Delete your Google account and log in again

Sometimes re-authorization on your smartphone allows you to restore Google applications. To do this, you need to open the “Users and Accounts” section in your smartphone’s settings, select your Google account and delete it from the device.

To resolve the issue, follow the instructions below. They can help in the following cases:

• You cannot download or install apps and games from the Play Store.
• You cannot download music, movies, TV series and other content from the Play Store.
• The Play Store application does not open or does not work properly.
• You can't complete downloading or updating apps.

Step 1: Connect to a Wi-Fi or mobile network with a good signal

Make sure you are using a network with a strong signal. If possible, connect to Wi-Fi. If you are using a mobile network, check the signal quality. Then try downloading the application again.

Learn more about how to fix Internet connection problems on Android devices.

Step 2: Clear cache and delete Play Store data

In some cases, this can help troubleshoot problems.

Step 3: Restart your device

If the problem is not resolved, reboot your device.

1. Press and hold the button nutrition until the menu opens.
2. Select Switch off or Restart.
3. If necessary, press and hold the button nutrition until the device turns on.

Google Play Market not working is one of the most common problems on Android devices, which occurs on both cheap smartphones and flagships. What causes the problem and how to fix it, we’ll talk below.

The malfunction can manifest itself in different ways:

• Play Market won't launch
• all sorts of errors when installing applications
• problems connecting to google play service

Google Play Market does not work

#1 Reboot your smartphone

You won't believe it, but rebooting, as before, helps solve most problems. Turn off and turn on your device again and try to access the Play Market. If it doesn't help, read on.

#2 Check your internet connection

If you use a cellular network to access the Internet, try connecting to a Wi-Fi connection. In some cases, this step may be useful.

#3 Set date and time

Despite the fact that the date parameters and the operation of the Play Market are, at first glance, in no way connected, many users note the dependence of correct operation on the exact time set.

#4 Problem with Google servers

It is rare, but it happens that Google servers may be unavailable. To exclude this item, you should check how the Play Market works on other Android devices. If there are no problems on other phones, read below

#5 Clear cache and Play Market data

• Go to your smartphone settings in the “Applications” section

• In the list of applications, find Play Market and select it

• To clear the cache and data, click the corresponding buttons

#6 Reinstall Play Market

Since the Play Market is a system application, we cannot simply remove it. But it is possible to remove its updates.

Find the Play Market in the application manager as in the previous method and click the “Uninstall updates” button. If there is no such button, select "Disable" (after the updates are removed, do not forget to enable it back)

#7 Delete the cache and data from the Google Services Framework and Google Play Services applications

Find the application data in the application manager and perform the same operations as in the previous method. After that, restart your device and try opening the Play Market again.

#8 Enable Google Accounts and Download Manager apps

Open Settings => Applications and select "Show system apps"

Find the Google Accounts and Download Manager apps and check if they are enabled.

#9 Sign out of your Google account and sign in again

• Open Settings
• Select "Accounts"
• Find your account
• Click "Delete"

After that, sign in to your Google account again using your account information.

#10 Use a VPN connection

After the situation with the ban on Telegram in Russia, a large number of users had problems connecting to the Play Market. The thing is that, together with Telegram, Roskomnadzor blocked a large number of Google IP addresses.

To solve the problem, you can use one of the applications that allows you to create a VPN connection.

One of the most popular is the Turbo VPN app.

Launch the application and click on the carrot button.

Try launching Play Market.

#11 Factory reset

If none of the methods above help, all that remains is to take drastic measures - reset your smartphone to factory settings.

• Go to your phone settings
• Select "Backup and Reset"
• Confirm your decision

One of the main ways to install applications on Android is the Play Market store. No, of course, you can install programs simply from APK files. But still, if the Play Market does not work on Android, what should you do?

First of all, don't panic. There are also rational reasons why not all Android devices come equipped with this essential tool.

And secondly, everything can usually be solved without much effort.

Android without Play - nonsense or not?

We usually find it hard to imagine Play not working on Android. This is an integral part of it... or what? It turns out, “or what.”

The fact is that in China, the leading manufacturer of Android devices, Google services are constantly blocked. Even such basic ones as search, Gmail and, as we see, Google Play. Of course, in “export” devices all this works great. But in smartphones and tablets that are produced for the domestic market of the Middle Kingdom, instead of Google services, their local analogues are installed.

There are other reasons for the lack of Google services. Long-suffering Nokia also produced Android smartphones – the famous X and XL. But there Google services were replaced with similar ones from Microsoft.

As usual, we have two news:

• The bad: if you simply download the Google Play application and install it on such a smartphone by launching the APK file, it will not work fully.
• Good: there is still a standard way to install Google services.

The fact is that Chinese smartphones are often based on the same MTK chipsets and are equipped with almost pure Android. This means that installing Google Play on them is also typical.

In most cases, the algorithm of actions is as follows:

As a rule, after this your device receives all Google services, including a full-fledged Play Market.

For atypical cases (the aforementioned Nokia X, for example), the algorithm will be different.

If Play is available, but does not work

In some cases, the problem is of a different nature: the Google Play application is on the system, but refuses to work. Why is this happening?

The market was installed on a smartphone that initially did not have Google services

This situation usually occurs on Chinese devices. The easiest way is to ignore it and use the instructions above.

The market is experiencing problems with authorization

Check to see if your device even uses a Google account. If yes, is the data entered correct?

The market does not recognize the Wi-Fi connection

Sometimes all problems with the market arise from the connection. Check your smartphone on other networks or via the mobile Internet: if everything works, then the problem is in the network. In this case, we recommend the following methods:

• Disable proxy in your network settings. To do this, open the list of networks, press and hold “yours”, release, select “Change network”, then “Show additional options”. In the Proxy section, select no.
• If this does not help, repeat the steps in the previous paragraph, but select the “IP Settings” section in the additional options, and in it the “Static IP” option. In the DNS 1 field, enter the address “8.8.8.8”, in DNS 2 – “8.8.4.4”.
• In your router settings, change the MTU value to 1460. If this does not help, try 1420 or 1500. How to do this, look in the instructions for your router model.

You have a modified version of Play Market

To hack programs or bypass verification of the legality of applications, modified versions of Google programs have been developed in which verification is disabled. However, Google, of course, blocks such illegal modifications.

What to do? Remove the “left” application and install the official one.

Strange situation

In any unclear situation, clear the cache! This is done through the standard application manager. Go to Settings, in the “General” section, select “Applications”. Find Google Play Services there, open it and select “Clear cache”. If this does not help, try deleting program data in the same section.