The printer sees it but the scanner does not. Internet guide - all the most interesting things on the web. Are the drivers installed
MFP Canon i-SENSYS MF226dn
An unexpected problem in one of the offices with network scanning stopped working on a couple of computers network scanner Canon MF226dn.
More precisely, on the Canon i-SENSYS MF226dn MFP itself, two computers from the office network no longer appear in the list of devices available for scanning.
At the same time, scanner drivers were installed on the PCs themselves, the ScanGear scanner access program was launched, and the scanner was visible over the network.
As it turned out, on one of the PCs, the problem arose after installing the next big update Windows 10, on the other one, the OS was reinstalled and the drivers were installed from the original disk.
The device drivers were reinstalled from the original disk, network access to the scanner was checked, the influence of antiviruses and firewalls was checked, but the Canon i-SENSYS MF226dn MFP still did not display two PCs in the scan list.
The problem turned out to be known to the manufacturer and there is a patch on the official Canon website that fixes this problem.
By the way, according to the description of the fix, the problem may appear with the usual USB connection MFP Canon MF226dn, and will also appear again at the next windows update, after which you will have to apply the fix again.
You can download the patch that fixes the Canon MF226dn network scanning problem from the official website.
Also, for network scanning to work successfully, the Canon Tool Box program must be installed on the PC, and when updating the Tool Box, you may encounter the following error - you select the PC you need on the scanner, start the scanning process, but it ends with an error. This launches the Tool Box application on the PC.
To correct this situation, also run the above fix.
From the author:
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If the problem could not be resolved or additional questions appeared, you can ask them on ours, in a special section.
Welcome! This blog is dedicated to the Internet and computers, or rather was dedicated to them.
Probably, it is immediately clear that for many years no new articles have appeared on the site. Yes, that is the fate of most blogs. Once this project was an ambitious undertaking, and the author, like many others writing at that time, had ambitious plans to become one of the best Russian bloggers. Well, if you look now, then of those blogs that were created simultaneously with mine, most have already disappeared into eternity. And I simply didn’t have enough time to blog. So yeah, it's not updated anymore. Although once we won the contest "Runet Blog 2011" with this site.
I even thought about deleting all this, but then I reviewed the old materials, and realized that they could still be useful to readers. Yes, some articles are outdated (if I have the strength, they will receive appropriate marks), but the site, for example, can be useful for beginners - here you can read about the basic concepts of the Internet, learn how to configure the Internet, Windows, or even decide to switch to Linux. So look at the categories and choose the one that suits you.
And yet, I hope that this is more than just a blog, but a real guide to the Internet. The site can be viewed in directory mode, where all available articles are structured by category. And, who knows, maybe one day new quality articles will start to appear here.
sander
Picodi.ru is a discount portal from International Coupons, a Polish expert in the field of savings and cheap shopping. The Poles are considered one of the most economical nations in the world, so it is not surprising that this type of project grew out of the Polish startup kodyrabatowe.pl. How can this portal be useful to an ordinary Internet user in Russia?
Modern android phones are more than phones. You get used to the set installed programs, to the history of your calls and text messages, a collection of photos and much more. But time goes by, and the device that suits you completely starts to slow down, fail, or simply loses its presentable appearance due to chips on the case or scratches on the screen. There is a question of choosing a new phone and changing android phone. And if we now bypass the issue of choice, then "moving" to new phone remains a serious problem - you absolutely do not want to start all the data from scratch. That's what we'll talk about today.
Most of the readers of this blog, most likely, have never encountered version control systems and will not encounter them in the near future. It's a pity. This extremely convenient invention is widely used by programmers, but, in my opinion, it could be very useful for those who actively work with texts. But, probably, now there is not a single version control system that would be easy to start using for "office" ( Microsoft Office) work. Nevertheless, I think that the material presented in the article may be of interest to all readers.
If you have been thinking about how to watch movies on the network and access the Internet from your TV, this article is for you. No, I am aware that some TVs already have Smart TV functionality, but I have never seen it work properly. This is probably why Google recently demonstrated an absolutely amazing device that immediately became a sensation. We are talking about the Chromecast media streamer (Chromkast), more advanced and available version last year's failed Nexus Q player.
The 2" Chromecast Dongle plugs into your TV's HDMI port and lets you enjoy streaming web content. To control the streamer, you can use any device (tablet, PC, smartphone) based on the operating platform iOS, Windows, Android or Mac OS.
This article is about the android system memory device, the problems that may arise due to its lack and how to solve them. I myself recently encountered the fact that my android phone began to regularly issue messages about the lack of memory when trying to install this or that application. What was very strange for me, given that, according to the description on the market, there should have been about 16GB, and even I increased this amount with an additional memory card. However, there was a problem, and I had to thoroughly tinker before I found correct solution, which does not require root access, or full recovery phone to factory condition.
There are a lot of reviews on the Internet and a lot of questions, in the manner of "Scanner does not scan, help!" or "bought new printer and the scanner does not work. What to do??!”, a lot of information on repairing or eliminating “symptoms of the disease”. Experts say that in 30% of cases, a completely serviceable car “falls ill”. So you don't have to run right away. service center and return the printer for repair. You can do the repair yourself.
For example, try a pre-scan, that is, run any software, which will get the image.
When the scan starts, the previously installed driver is launched. If the driver has not been installed, then you need to take installation disk that comes with the kit, and just install the one you need. If the driver is installed and ready to work, then the actions are completely different.
Driver installed but scanner still not working
So, the software is there, but the device is not detected. The first step to start diagnosing the problem is by clicking on the Start panel, Find and go to Control Panel. Then find the item Administration, click on it. A window opens with a list of different functions. You need to find and launch the device manager (the light version is to go to the My Computer shortcut, click right click from scratch, and go to the equipment tab).
The item is found and another window pops up on the monitor, with a bunch of plus signs and names. You need to find exactly the scanner and determine if it is installed. Searching for "Imaging Devices" shouldn't take long. So, click on the plus sign and here it is, the name of the model and next to it Exclamation point on a yellow background. What does it mean? This means that the drivers are either not suitable or outdated. But the way out is the same. We go to the Internet and find the driver we need.
You can also download a program that will automatically update all the drivers on the hardware. Drivers found and installed, restart the machine, you're done.
But what to do if everything is in working order in the device manager? The scanner is defined, but still refuses to work? There is one more snag. For normal operation, you need to purchase a specific program on the manufacturer's website. And, of course, not for a small amount. But this problem is also solved in the same way, you need to go online and find the right software.
Having considered the technical problems, let's move on to the physical ones.
Very often they ask this question, why, with a working device, the hardware refuses to scan? Some solutions to this problem.
- Checking the power supply and power wire (in the event of a malfunction, both elements will not allow the scanner to function).
- View for visible damage to the wire connecting system unit and the scanner itself.
- Check the voltage in the network (it happens that many electrical devices are working at the same time, and the scanning device simply does not have enough power).
- Some experts argue that scanners may not work due to the creation of microwaves by some objects (just in case, turn off the microwave, maybe it will help).
Check wiring grounding. - Finally, check the settings, in case it's just not configured correctly and resetting to default will restore all work.
If the device uses a USB interface, then the connection port may be the reason and installation on a different port will solve all problems.
Still does not work, although everything has already been checked?
An important role is played by the operating system installed on a computer or laptop. Most manufacturers have recently released printers, and scanners are designed for use on operating system Windows 7.
Summing up
The easiest method to check is to open the "device manager" and check the controller, it should not be marked with a yellow exclamation mark. The controller should work optimally. If the problem arose, then you should try installing the scanner on another computer, perhaps the problem is with your hardware. It often happens that perfectly serviceable systems simply refuse to work. A striking example is the Mustek scanner, which simply refuses to work with Tekram's bus controllers. So before installing the scanner, you should definitely consult on which bus this product works on or ask for a recommendation on choosing a new controller.
If none of the proposed options fit and the scanner refuses to work further, then there is only one way out: carry it to a service center for warranty service. The service center will definitely help you and explain what was the reason.
Quite often, users contact the service center with the following problem: the computer does not see the scanner / MFP. Due to the fact that the problem is popular, there are a large number of options for solving it. Below are five effective ways.
Is the connection correct?
Typically, the problem described occurs because the cable is damaged or incorrectly inserted. First of all, you need to check whether the connection is secure, whether the correct USB connector is being used, and whether it is working. You can try to insert the cable into the port where the mouse or keyboard is connected. Some printers have a power button that is hidden on the back of the case. It needs to be pressed. If the connection still does not appear, then you should proceed to the second method of solving the problem.
Are the drivers installed?
The computer does not see a Canon scanner (or any other company) if it does not have the right drivers. Sometimes they may not fit correctly. In order to reinstall them, you should use the disk that came with the scanner. If for some reason it is not there, then you can use the official website of the technique. The manufacturer must download drivers for it. It is important to choose the right ones that suit both the hardware and the operating system. If the drivers are installed, but do not work correctly, then before reinstalling them, you need to uninstall the original version.
What are the settings?
Sometimes the computer does not see the scanner due to certain settings. It may be that another device is assigned by default. You need to go to the settings, in the list of equipment. After that, you should find the name of the scanner and click on it with the right mouse button. Select "Set as default" from the menu. Sometimes this method works.
In the event that the problem remains unresolved, double-click on the device name. After that, you need to select the "Scanner" tab and uncheck the boxes (if any) next to the settings " Offline work” and “Stop scanning”. It is advisable to clear the queue at the same time.
Is the system functioning normally?
Often the computer does not see the scanner due to the fact that the system has crashed. In most cases, you have to return the PC to factory settings in order for the problem with the incorrect operation of the scanner to be solved. Many users point out that this method works almost always, but not every person decides on it.
Sometimes a reboot of the hardware and computer is enough.
Are the ports correct?
Sometimes there is a problem with ports. In order to check them, just connect something else (keyboard, mouse). If another technique works, then the problem is still in the scanner. If it does not work, you will have to take the PC for repair, and this will require additional funds.
findings
If the computer does not see the scanner, do not despair. Before you start to panic, you need to make sure that the cable is working and connected correctly. The printer must also be in working order. If there is a need to download and further install drivers, then you must definitely read every word during installation. Usually, instructions are written there and what actions the user needs to perform. It is imperative that during installation you need to pay attention to the compliance of the drivers with the system and technology, otherwise the problem with inoperability may remain relevant. If the methods did not help, it is better to contact the service center.
Before taking the device to professionals, it is still necessary to try all the above methods - they will not bring any harm to the equipment. You may be able to fix the problem yourself.
Often, office equipment users are faced with the need to find the answer to the question of why the printer does not scan. The cause of the problem may lie both in the MFP / printer and personal computer, and in the connection between them. To find the source of the problem and determine why the scanner is not working, you need to look at several possible causes and try to fix them. If you are sure that the device scanner is in working condition, then check it by connecting it to another PC. If nothing helps, then, of course, you will have to resort to the services of a service center.
Possible causes and solutions
So, what to do if the MFP does not scan? First of all, pay attention to the computer, which, together with the device for printing, must be turned off, and then disconnect the power cable from both devices. Wait about a minute, and after connecting the power again, turn on both devices. Doing so will clear the memory of your computer and the All-In-One, allowing the MFP to operate normally.
But if the scan did not start, and the previously working multifunctional device began to issue various error codes, then be sure to eliminate them in a timely manner. Find them detailed descriptions See the instructions that came with your printer. In addition, a multifunctional device of almost any model makes it possible to scan and copy in the so-called. service mode. To start it, first of all, turn off the device itself. Then hold down the "Reset" and the "Power" button. Then release the first button and press it twice (to different models the number of such clicks may be different - read more in the operating instructions of the device). At the end, release "Power" and check if the printer has become responsive to scanning commands.
If the printer does not scan and the above recommendations did not help you, be sure to try reconnecting the USB cable. Pull it out and plug it into another port on the PC. It is advisable to organize such a connection not through a USB hub, but directly to personal computer. Then, first of all, check whether the PC has begun to see the printer connected to it. If the printer has become visible to the computer, then try scanning and printing a couple of sheets. 
Another reason that the printer prints but does not scan is due to scanner drivers that the user simply forgot to install. The question arises, what to do in this situation? So, if the PC does not see the scanner for this very reason, then either from the website of the manufacturer of your office equipment and install it. If you do not know what to download specifically, then it is better to download the full device driver. In addition, the reason may even lie in the installed driver, which simply “flew off”. In such a situation, you will have to uninstall it first and install the updated version.
In the event that the MFP prints but does not scan, you will have to reset its settings. Also this method will help in solving the following problems: the printer does not copy, stopped responding to user commands. You should reset the settings from the device menu or using special software.
In addition, the device may stop scanning due to a power supply failure - most models are connected to the mains using a similar part, as well as mobile phones. You can solve the problem by purchasing and installing a power supply with similar characteristics.
In general, situations are not uncommon when the printer works, but the MFP scanner does not function. Especially such a problem takes the user by surprise when a normally printing printer still fails. According to some experts, the MFP scanner may stop functioning due to the creation of microwaves by any objects. Therefore, before using the device for printing, it would be a good idea to turn off the microwave oven - perhaps this will help you.
Also, if the printer is working, but the scanner itself is not, then check the grounding of the wiring, the voltage in the network, and carefully inspect the wire connecting the PC to the scanner for visible damage.