BlueStacks Error: "Not supported on your device. How to install the Sberbank Online application on an Android phone? Why not install Sberbank online

I think everyone has had a case when you liked some application on Google Play, but the developer decided that the application would not work on your device or in your country.
You often see messages such as “Not available in your country”, “Not supported on your device”.

How can I download an application that is not supported in your country?

To start connecting, you need to allow this application to monitor traffic:

The curtain should display two notifications: a system one (with the key and VPN server ID) and one from Phantom VPN with available traffic.

Then go to the settings of the “Accounts” section and register with Google again so that the new account is registered in the country where the server is located. We go to the Google Play Store, agree with everything, and download the application you want!

How can I download an application that is not supported on my device?

For example, you have a tablet, and the application is intended only for phones. Open the application, select any phone model that Google Play likes, for example Samsung Galaxy S3. Open the Google Play Store and download the application!

How to download an application that is not “friendly” with a telecom operator?

Good afternoon, today’s topic is about installing the Sberbank Online application and others during installation, which display the message Unknown error during installation code: “-24”. There are several reasons for the appearance, as well as methods for eliminating the problem. This is what the message looks like on the device screen:

To begin with, we note that this is not an error in the Sberbank application itself, code 24 may appear when installing other games and programs. It is not easy to detect this behavior - some applications install without problems, others do not. On websites and forums for Android devices, they advise cleaning Play Market cache and remove all updates, but what to do if the phone is “clean”, has enough memory and everything else works? Don't bother doing a hard reset of your smartphone! It has been noticed that the error pops up even when users did a “Full Reset” to factory settings.
Let's figure out what the code “-24” means. This code indicates that there are “remnants” of installation versions of the application in the phone’s memory. The process theoretically looks like this:

• You have started downloading and installation;
• Some of the installation files have been downloaded;
• A conflict has occurred - the application is not installed;
• “Traces” remain in the memory, which subsequently lead to an error;

Stop fooling around with theory, tell me how to solve the problem.

How to fix an error when installing Sberbank online.

For all subsequent manipulations, it is strongly recommended to have root access on the device, and you will also need a third-party file manager. From the above we recommend ES Explorer or SD Maid - system cleaning. If installed, great; if not, try using a standard file manager.

• • Launch the file manager. In the standard one, click on the menu button and select “Show hidden files”;
  • Next, open the /data/data/ directory and find the “ru.sberbankmobile” folder - we must delete it;
  • SD Maid even has a separate “Trash” tab - most often there are unnecessary installation files, a cache of pictures, and so on. Feel free to click “Clear All”. But it’s better to clean it manually as described above;

• A similar cleaning is present in ES Explorer and similar ones;
• If you find a folder but cannot delete it, rename it;
• After all the steps, open Google Play and try to install;

You can learn more about cleaning junk files in this article:.
I hope you have figured out why error 24 appears when installing Sberbank online and how to fix this problem.
Video on how to fix error 24 on Android:

Have you ever seen a phrase similar to the one in the title? "Where?" - you ask? We are, of course, talking about Google Play. It is possible that you were not lucky enough to meet her, or rather, you were lucky not to meet her (although, who knows what happiness is?). But even if you haven’t seen it, this does not mean that the problems associated with this phrase have passed you by. It's like that gopher: you don't see it, but it's there. So what is hidden behind these words, and why you may or may not see it.

If we start from very far away (how boring I am!), then we can delve into the jungle of compatibility of different versions of Android, hardware platforms, various form factors, pixel density, and so on and so forth. This is all, of course, correct and true - if a program is not designed to work under certain conditions, then it is not designed. This is in theory. In practice, as usual, the theory fails... in certain situations. I'll tell you my story.

For a long time I was a happy, dare I say it, owner of a Samsung Galaxy Tab 7.0 Plus tablet. Samsung products are mainstream; all manufacturers of not only hardware, but also software are equal to them. Therefore, I practically did not encounter compatibility problems. No, of course, the device was old and many new features of the programs designed for the Android KitKat version were not available, but... The programs themselves, after all, worked, albeit with reduced capabilities, but they worked.

But I wanted something new, however, as usual, a crisis came and priorities shifted. I still wanted a new one - this does not depend on the crisis, but I wanted something cheaper, and this is a direct consequence of the crisis. And, oddly enough, something like this was found. As a result, for the second month now I have been, again, the happy owner of an Asus MemoPad 7 ME572CL tablet.

However, along with a new device, a new operating system, and new capabilities, as usual, new problems appeared. At the same time, in many cases, the word “new” can be safely put in quotation marks - for me, the former owner of a device running Android 4.1.2, they are new, the rest of the world no longer remembers about them, or, certainly not considers them new. It’s enough to remember about . However, for the time being, I did not experience problems with the compatibility of software and hardware, although I understood that, in the case of the Asus tablet, not everything is so simple. He still produces iron. One quad-core processor from Intel with support for 64-bit operations is worth it. Also, it was necessary, for example, to resolve issues related to . But that's not all.

It so happened that, almost simultaneously with the tablet from Asus, I also acquired, with the help of Santa Claus, an Asus ZenFone 5 phone. For almost all of these two months, the phone was used only for its intended purpose and the software on it did not change - what was installed on it by the manufacturer was used, and even then, not very actively. The main assistant, as before, remained a seven-inch tablet.

I don’t remember why, but at some point in time, I suddenly installed a bunch of Yandex programs on my phone. Ah... I remembered! At first, the tablet was discharged, but payments had to be made. Then, on a trip, I had to look up the route, and taking the tablet out of my bag was not convenient. Then, it was necessary to call Yandex.Taxi when returning from a friend’s anniversary, but using the tablet, situationally, was not convenient. In general, after thinking a little, I decided that, for convenience, the phone also needed to be equipped with the necessary software, which is what I did - I installed several programs from Yandex and not only. At the same time, the role of the tablet has not changed - it still remained and remains the main assistant.

And the day before yesterday evening, I was sitting, looking through the news and came across a note that Yandex had released a new program that allows you to get information on parking, pay for parking, if necessary, with Yandex.Money, or from a card linked to Yandex.Wallet, and also from a mobile phone account or a special parking account. They even announced the possibility of plotting a route taking into account the location and congestion of parking lots close to the destination.

All these possibilities, in theory, looked quite attractive, and I thought, why not try using this program instead of the Moscow Parking program from the Automation Department of the Moscow Government? In general, I decided to install this program, since the link to the Google Play Market was provided in the article.

I click on the link, a new browser tab opens, there is a description of the program, reviews, everything. And this little note says that the program is not compatible with all your devices. I open the list of devices, and there, in fact, there are a couple for which the program cannot be downloaded. And among these rejected devices is my new tablet.

Hello, we've arrived! What the Bolsheviks have been talking about for so long has come true - I can’t install a program on my brand new tablet from Asus due to the features of either the program or the tablet itself. In general, I didn’t grieve for long, especially since my new phone was listed as a supported device - and I installed the program on the phone.

Here I will make a small digression. It is from the category of “amazing - close by”, “live and learn” and so on. This is how people install programs on Android devices? I don’t know about you, I did this all the time on the device itself: either through the Google Play Market program, or by downloading an apk file and running it to install (for this, the “Unknown sources” option must be enabled in the device’s security settings). And, to be honest, I didn’t even think about whether there were other installation methods. As it turns out, they do exist.

You can perform installation on the device remotely, directly from the browser, on any computer, the main thing is that the device is turned on and has access to the Internet, and not in principle, but here and now. If these conditions are met, to remotely install the program you like, just click on the Install button on the program page in the Market (let me remind you, in the browser on your computer) and select the desired device from the list of your devices. After this, the program will be downloaded and installed on the device. This is exactly how I, for the sake of experiment, installed the Yandex.Parking program on my phone.

But let's continue. I installed the program on my phone and tried to forget about this unpleasant incident with the tablet. I think a little time will pass and the programmers will make the necessary changes, after which the tablet will be added to the list of supported devices. We just need to wait a little. But life is cruel, or, as the younger generation says now, life is pain. In the evening of the same day I was hit by a second blow.

Among the programs installed on the phone, there is a very important one - “VTB24 Mobile Bank”. And in the evening you receive a notification on your phone about the availability of updates for several programs, including the Mobile Bank program. I updated, everything is fine, I take out the tablet, there is also a notification about the availability of updates, but “Mobile Bank” is not in the list of updated programs.

“It’s no big deal,” I thought. “Probably, some meta-information on the Google Play Market just didn’t have time to update.” This has sometimes happened before. In such cases, it was enough to wait and, after some time, a new notification about updates would arrive, the list of which included the previously missed program. Or you could not wait, but update manually - to do this, you need to find the desired program in the Market and click the "Update" button. I decided not to wait and update manually.

Now I understand why I was impatient - most likely, subconsciously, I was afraid that the new version of the VTB24 Mobile Bank program had become incompatible with the tablet. But at that moment, I simply launched the Play Market on the tablet, typed the name of the program in the search bar and saw this picture.

The verdict is completely clear - the new version of the program will not work on my tablet. And then I got angry. I use this program quite actively, the new version promised significant improvements, but here it is - such an ambush! And I know very well that in 99℅ cases there are no real obstacles to the program being able to be used on a device on which the Market does not allow this program to be installed. Why? It's simple! Well, let's think logically.

The program runs on another device from the same manufacturer, on the same version of the operating system. Yes, there is a different processor, different graphics, perhaps not, of course, something else is probably different. But, a priori, this program does not use, or at least should not use, any very specific features of the device - this is not some kind of toy, optimized to the utmost in order to squeeze out of the device everything that it is capable of. And this is not some program focused on using specific features of a platform, for example, NFC capabilities. Regular program, no special requirements.

Most likely, the device was not included in the list of supported ones for some not very important reason, for example, due to screen parameters. No, of course, screen parameters are important, but this is not the biggest problem. The maximum that can usually happen in this case is the not entirely correct display of some interface elements, and even then, not always. In addition, in my practice there were already examples of how the program worked wonderfully on a device that the Market noted as unsupported - Yandex.Shell. So I decided that I would install Mobile Banking on my tablet, period.

No sooner said than done. But to achieve the goal, some problems must be solved. Question number one - where can I get the apk of the application I'm interested in? There may be several answers. You can, for example, use a special free service that provides links to download applications from the Market. To do this, you need to find the application you are interested in on the Market, copy the contents of the browser's address bar and feed it to the service. The service, in response, will provide an address for downloading the apk application. Or you can simply download the program, for example, from the same 4pda. If you have a rooted device on which the application is already installed, you can simply copy the desired apk file. And this is not a complete list of methods. There are others, one of which I used.

Well, why didn’t I use any of the listed methods, but preferred another? It's simple. Firstly, I don’t really like installing programs not from the Market, especially ones like mobile banking. Well, who can guarantee me that the free service will provide a link to the original application posted in the Market? This is why I don’t really like downloading application programs from third-party resources. No, of course, I really respect w3bsit3-dns.com, but still. In addition, in the case of VTB24 Mobile Bank, version 4.2.8 was posted on 4pda at the time of writing, while the official latest version is numbered 5.0.2. I don’t like to play Ruth either; if possible, I try to do without it. You can call me paranoid, but I don’t like receiving software from intermediaries. Although, Play Market, of course, is also, in its own way, an intermediary, but it is, sort of, an authorized intermediary

So, based on all of the above, the answer to the first question is the following - the apk must be taken from the device on which installation from the Market is allowed, and, of course, has already been done.

Next, question number two arises: what can we use to get the apk we need? As I already said, solutions, such as installing root, do not suit me. Is there any alternative way to do this? Fortunately, yes. There is a whole class of programs that allows you to make backup copies of programs installed on the device. And on devices from Asus, the manufacturer itself installs one of these programs - Asus Backup. It is with its help that you can make a backup copy of the application (along with the data) on the device where the program can be (or has already) been successfully installed.

In addition, the existence of the Asus Backup program answers another question - how to install the program on a device on which installation from the Market is prohibited. After all, Asus Backup, like almost any other backup program, allows you not only to save a backup copy of information, but also to restore it.

So what do we have? There are answers to the following questions: where to get the apk file, how to get it, and how to try installing it on another device. All that remains is to solve the question of how to transfer an apk file from one device to another. But it’s difficult to call this a question, there are so many obvious answers that can be offered. In general, in order not to take too much time, here is a description of the steps that I took.

We make backup copies of mobile banking and parking on the phone - why not transfer this program at the same time, since it also cannot be installed from the Market due to incompatibility.

The Asus Backup program was also written by people who like to play it safe, hence, apparently, the request to set a password. After various confirmation windows, warnings, etc. and so on. the program creates a subdirectory on the external memory card in the ASUSBackup directory with the name you specified when creating the backup copy - this question is asked during the backup preparation process. I left the default name: backup_date_time, where the date and time are replaced with the current date and time.

Then you need to transfer the created subdirectory from your phone to your tablet. I decided to use Google Drive for this. But you can use some other method - transfer via bluetooth, for example. By the way, the file manager from Asus can work not only with cloud services, but also with a local network, so you don’t have to take information outside your home network.

After uploading the backup catalog to Google Drive, you can put your phone aside and finally switch to your tablet. Using the same Asus file manager, we download the backup directory to the tablet. For the sake of order, I uploaded it to the ASUSBackup subdirectory on the external SD card, but this is not at all necessary. When the Asus Backup program runs in recovery mode, it apparently scans for previously made backups not only the directory into which it uploads backups, but also other directories, maybe even the entire file system.


Then it’s a small matter: you need to select the desired backup copy, enter the correct password, and select which programs need to be restored - in my case it was both programs: mobile banking and parking. All. All you have to do is wait a little and voila - the programs have been restored, along with the data. For example, in parking lots I entered the car number and indicated my Yandex account - everything was transferred. And yes, the programs, as I expected, started working as if nothing had happened, as if there had never been this warning about an unsupported device.

It’s great that my assumption that the programs should work on the tablet was confirmed. I have already made payments using previously saved templates in mobile banking. True, I haven’t used the parking lots yet, but for the sake of order, I started and looked at the parking lots near work.

However, of course, this crutch cannot completely replace the entire service offered by the Google Play Market infrastructure. For example, the very next day a mobile banking update was released. As expected, a corresponding notification appeared on the phone and I updated the program. On the tablet, for obvious reasons, no notification was received, and the new version, in the same way, had to be transferred from the phone to the tablet by creating and restoring a backup copy. So, I will still wait for both programs to become officially compatible with my tablet.

That's probably all. Yes, I want to mention one more point. I found a mobile bank in the Market on my tablet, although it showed a warning about an unsupported device. But I couldn’t find the Yandex parking program using the Play Market on my tablet. Apparently, the search was successful with the mobile bank because an old version of the program that was compatible with it had previously been installed on the tablet. But the parking program is completely new, and the Market apparently believes that it should not confuse the user and show him a program that is incompatible with his device. Thus, there is a possibility that you will not learn about any new useful program at all, even if potentially, after such cunning manipulations, it could work on your device. What to do in this case? Nothing, probably. If you really need the program, you will find a way to find it, find it, and install it. Now that's all, really.

P.S. I wrote the material quite a long time ago. While I was registering, rewriting, and so on, a normal version of the mobile bank for the tablet came out. But parking lots from Yandex have not appeared yet.

How to start using the Sberbank Online mobile application?

To start using the application, make sure that you have a Sberbank card with SMS banking connected. Download the application - open it and click the “Login to Sberbank Online” button - follow further prompts.

Can I install the Sberbank Online mobile application on several devices?

You can install the Sberbank Online mobile application on ten different devices.

I can't register in the mobile app. I am not receiving an SMS password to confirm registration. What to do?

Make sure that the card you use to register with Sberbank Online:

1. issued by Sberbank and on its front side there is the Sberbank logo,

2. still valid and not blocked

3. is not optional

4. connected to SMS banking

To check, send an SMS to number 900 with the text “Help”. If the problem persists, call the contact center at 900 from a mobile phone in Russia.

I can't register in the mobile app. The message “this user is not found in the system” appears. Why?

1. Check the card you are registering with. It must be issued by Sberbank, and there must be a Sberbank logo on its front side.

2. Make sure you are entering the correct login. If you are registering for the first time and do not have a login, click on the button “Don’t have a login or have you forgotten it?” and try registering using your card number.

3. Make sure that the card is connected to SMS banking - you will be sent an SMS to confirm your registration to the linked phone number. To check, send an SMS message “Help” to number 900. If the problem persists, call the contact center at number 900 from a mobile phone in Russia.

What should I do if I do not have SMS banking connected and I cannot continue registering the mobile application?

Connecting SMS banking is necessary so that we can send an SMS to confirm registration to your phone. There are several ways to connect SMS banking:

1. At a Sberbank ATM

2. If, when applying for a card, you indicated your current mobile phone number in the application form, to activate the service, simply call 900 from a mobile phone in Russia, provide the card number, control information and passport details

3. At the bank office - take your passport with you

What to do if your login is blocked?

If your login is blocked, call the contact center at number 900 from Russia.

I'm entering my password incorrectly. What to do?

The code you created during your last registration is valid on all your devices. If you have forgotten the 5-digit code, simply click on the “Forgot Code” button and register again.

Why don’t I see a card, account or deposit in the Sberbank Online mobile application?

If you do not see a card, account or deposit in the mobile application, try logging out and logging in again - perhaps the information on them has not yet been updated. Also remember that the visibility settings for cards, deposits and accounts can be managed in the Sberbank Online Internet bank: “Settings” → “Security and Access” → “Setting the visibility of products.” Make sure that you have not previously disabled the products you are looking for in the settings. If you do not see the required accounts in the visibility settings, contact the contact center at 900 from a mobile phone in Russia.

When installing the Sberbank Online mobile application, errors appear: “error 24”, “error 491”, “error 504” and others. What should I do?

This error is not related to the operation of the Sberbank Online mobile application. To resolve the issue, contact your phone manufacturer's contact center or ask Google support.

If the problem persists, call the contact center at 900 from a mobile phone in Russia.

What kind of check is carried out every time you log into the Sberbank Online mobile application?

Login verification is necessary for safe use of the application: our application has a built-in antivirus that checks your device for threats - viruses and vulnerabilities in the firmware.

Why do I see the message “non-original firmware or Root access available” when I log into the mobile application?

This means that a threat has been detected on your phone that could potentially disable the protection mechanisms provided by the mobile platform manufacturer. To protect your funds, the application will operate in a limited mode - only transfers between your accounts and payments using templates will be available to you. You can carry out operations not according to the template, you can create a template either in your Sberbank Online personal account on your computer, or after eliminating the threats. For advice on eliminating threats, contact the contact center of your smartphone manufacturer.

When logging into the Sberbank Online mobile application, the ability to log in using Touch ID or Face ID has disappeared. What to do?

If your smartphone supports Touch ID or Face ID, first make sure that this function is enabled in the settings of the phone itself and in the settings of the mobile application (you can access it using a 5-digit code).

If everything is turned on, but Touch ID or Face ID is still missing, try resetting the registration (the “Log out” button on the 5-digit code entry screen) and go through it again.

Most often, Google Play refuses to install an application for one of the following reasons:

1. According to the developers, the hardware of your device does not ensure comfortable operation of their application.
2. The application is not available for installation in your country.
3. You have the wrong operating system version.

Changing the device model manually

You can bypass hardware limitations yourself and without using additional software, if you have superuser rights.

All Android smartphones have a special build.prop file that determines the device model. If you have, then you can edit this file and present your device as a completely different device. Of course, physically your budget smartphone will not miraculously turn into a branded flagship, but you will be able to install programs that are marked as incompatible with your device.

Market Helper

The Market Helper utility makes the procedure for replacing a device model faster, easier and safer, since it does not affect the build.prop file. The app is required and for obvious reasons is not available on Google Play. Therefore, you will have to download the program from the developer’s website.

In addition to bypassing hardware limitations, Market Helper allows you to spoof the cellular operator you are using. By pretending to be a resident of a country where the desired application is available, you can install the utility on your device.

VPN

In some cases, bypassing regional restrictions is possible using a virtual private network (VPN - Virtual Private Network), which replaces your real location.

w3bsit3-dns.com

The easiest and fastest way to get the desired application without using superuser rights is to download the distribution in the form of an APK file from the website w3bsit3-dns.com. Just enter a query like “[application name] 4pda” into Google.

Before downloading the file, make sure that you are doing it from the 4PDA website. There are many resources on the Internet that distribute “modified” distributions with malicious code.

To use the downloaded APK file, you must allow third-party apps to be installed on your device.

Please note: even w3bsit3-dns.com, despite its reputation, cannot be a guarantee of the security of the distributions hosted on it. Installing an application from an unofficial source is always a risk. Only you are responsible for the consequences.

APK Downloader

There are web services that can download applications in the form of APK files directly from Google Play.